Chalet Inn, Gatlinburg - Reviews, Room Options & Prices 2025

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About the Hotel

516 Sunset Drive, Gatlinburg, Tennessee, United States, 37738

Chalet Inn, a 2-star hotel directly behind Ober Gatlinburg Ski Resort, features 74 air-conditioned rooms, a seasonal outdoor pool overlooking the Great Smoky Mountains, and a picnic area with terrace and garden.

Mountain View Accommodations

Chalet Inn offers rooms with mountain views, equipped with refrigerators and coffee makers. Private bathrooms include complimentary toiletries and hair dryers, while select suites feature fireplaces, spa baths, and mountain-view balconies.

Dining Information

This property does not have an on-site restaurant.

Pool and Recreation

The seasonal outdoor pool provides recreation while property-wide WiFi enables connectivity. Guests access skiing, ski lifts, and shuttle services in the surrounding area.

Downtown Gateway Location

Chalet Inn sits just off Gatlinburg's Downtown Parkway, 2 minutes from Great Smoky Mountains National Park and 16 minutes from Dollywood. Within walking distance are Amazing Mirror Maze, Ripley's Haunted Adventure, and Mountain Mall.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room Two Double Beds

Max:

4 persons

28 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

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Standard King Room

Max:

2 persons

28 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Deluxe Room Two Double Beds

Max:

4 persons

28 m²

Bed options:

2 Double beds

Mountain view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Gatlinburg 1.2 km

Airports

McGhee Tyson (TYS) 76.5 km

Asheville Regional (AVL) 138.3 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious Rooms

“I absolutely loved the spacious rooms at the Chalet Inn! Each room is uniquely decorated, which adds a personal touch to my stay. I appreciated the beautiful views of the mountains right from my window. The whirlpool tub was such a good addition, making my relaxation time even more enjoyable!” view full review

Comfy Beds

“The bed in my room was incredibly comfortable. After long days exploring Gatlinburg, I found myself sinking into the cozy pillows and soft sheets. It made for restful nights and refreshing mornings. I can’t emphasize enough how much I looked forward to climbing into bed each night!” view full review

Unique Bathroom Features

“I was pleasantly surprised by the interesting features of the bathroom at Chalet Inn. The bathroom was clean and while it had its rustic charm, I especially enjoyed the whirlpool tub that provided a spa-like experience right in my room. It was fantastic after a long day of hiking!” view full review

Relaxing Fireplace

“One of the highlights of my stay was the fireplace in the room. Although it was not a traditional fireplace, the funky lights created a cozy ambiance that made the space feel warm and inviting. It added a perfect touch for those chilly evenings, making it a lovely spot to unwind and watch a movie!” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Security
Locker room
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Dryer

Services

Room service
Housekeeping

Dining

Picnic area/ Tables

Business

Fax/Photocopying

Spa & Leisure

Sun terrace
Garden area

Room features

Air conditioning
Heating
Soundproofed rooms
Patio
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV

Room decor

Parquet floor

Location

516 Sunset Drive, Gatlinburg, Tennessee, United States, 37738

Map view

516 Sunset Drive, Gatlinburg, Tennessee, United States, 37738

City landmarks

Aquarium

Ripley's Aquarium of the Smokies

1.8 km

611 Parkway

Souvenir shopping

1.8 km

Airport Road/Cherokee Orchard Road Adjacent to Roaring Fork Motor Nature Trail

Noah Bud Ogle Cabin

720 m

379 Parkway

Tsali Monument

1.2 km

576 Parkway At the intersection of the parkway 441 & 321

Historic Ogle Log Cabin

900 m

Church

Trinity Episcopal Church

900 m

576 Parkway

Anakeesta

1.8 km

Theatre

Sweet Fanny Adams Theatre

1.8 km

631 Parkway

Guinness World Records Adventure

1.8 km

Nearby

903 Parkway Ole Smoky Moonshine Holler

Ole Smoky Tennessee Moonshine

410 m

115 Historic Nature Trail

Gatlinburg Space Needle

410 m

Convention Centre

Gatlinburg Convention Center

410 m

908 Parkway

Ripley's Haunted Adventure

410 m

Museum

Hollywood Star Cars Museum

410 m

Ski Lift

Gatlinburg SkyLift Park

410 m

919 Parkway

Amazing Mirror Maze

410 m

Amusement Park

Earthquake

410 m

Museum

Christ in the Smokies Museum and Gardens

300 m

650 Parkway

Ole Smoky Barrelhouse

410 m

424 River Rd

Mysterious Mansion

410 m

800 Parkway

Ripley's Believe It or Not Gatlinburg

370 m

Gallery

Smoky Mountain Art Gallery

360 m

Museum

Gatlinburg Pinball Museum

430 m

716 Parkway # 37838

World of Illusions

590 m

742 Parkway

Gatlinburg First United Methodist Church

510 m

Church

St Mary's Catholic Church

570 m

Winery

Sugarland Cellars

410 m

Ski Area

Ober Gatlinburg

410 m

Museum

Ripley's Believe It or Not

410 m

904 Parkway

Ripley's Moving Theater

410 m

Restaurants

Baskin-Robbins

560 m

815 Parkway Suite 2

Hot Diggitty Dawg

310 m

968 Parkway Suite 14

Slice Pizza Bakery

610 m

117 Historic Nature Trl Arcadia

Auntie Anne's

670 m

762 Parkway

Maypops

700 m

754 Parkway

Old Dad's

430 m

1127 Parkway

Mayfield Dairy Bar

740 m

738 Parkway Ste 1

Funnel Cakes

890 m

745 Parkway

Subway

940 m

223 Historical Nature Trail

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

5.4

Location

7.0

Service

7.0

Dining

5.6

3.5/5 based on 305 reviews

#47 of 72 hotels in Gatlinburg based on Tripadvisor

Maurice

United States, March 2025

5.0/10

I had high hopes for my stay at Chalet Inn, especially with its picturesque views and charming location, but there were quite a few disappointments. The check-in experience was smooth, and I appreciated the friendly service I received, yet many aspects of the room fell short of my expectations. Overall, I would rate my stay a 4, as there were some great elements, but several glaring issues need addressing.

Rooms

5.0

The room I stayed in was relatively clean but had old and worn furniture, including a wingback chair with a tear. The baseboard wasn’t replaced, and the lamp shades were quite dated. While it was spacious and had a nice view, the lack of modern touches made it feel less inviting.

Service

8.0

The check-in staff was fantastic—very helpful and provided great advice on local dining options, which I truly appreciated. However, the lack of on-site staff most of the time was a bit inconvenient.

Location

8.0

The location is excellent, being just a block away from the main drag, but it feels very secluded on a beautiful hillside. It’s close to attractions like the Aquarium, which was a nice bonus.

Dining

6.0

Breakfast was a bit of a trek, as it was served at a different hotel down the hill. They did have some fresh-baked scones that were a nice treat, but it would have been more convenient to have it on-site.

Facilities

5.0

I noticed that the pool area needed a lot of attention, as it was not adequately cleaned during my stay. Plus, the lack of proper parking made it a bit unsafe, with rocky spots that felt uncomfortable to navigate.

William

United States, February 2025

5.4/10

During my stay at Chalet Inn, I was captivated by the charming atmosphere and stunning mountain views, but I did encounter some maintenance issues that detracted from the overall experience. The staff were friendly, yet the check-in process could use some improvement. The location was great, but it felt a bit farther from downtown than I had hoped, especially in the summer heat.

Rooms

6.0

The room I stayed in was spacious and clean, although some cosmetic repairs were needed. The fireplace was electric and provided decent warmth, but it was not the real thing I expected.

Service

6.0

While most of the staff were helpful, the front desk service lacked warmth. The overall responsiveness was fine once I figured things out.

Location

5.0

Chalet Inn is located on a beautiful hillside, offering a nice view of the mountains, but it is a bit of a trek to get to the bustling strip of Gatlinburg.

Dining

5.0

Breakfast was served continental style, which was convenient, but I didn't find anything particularly nice about the offerings.

Facilities

5.0

The pool area was nice and clean, and I enjoyed the ambiance, but the lack of amenities like vending machines was a bit disappointing.

Josh

United States, December 2024

6.6/10

The Chalet Inn has potential with its beautiful hillside location. though my experience was mixed. I appreciated the friendly staff and the expansive view from my room, but the strong musty smell and cleanliness issues really detracted from my stay.

Rooms

5.0

The room was spacious with a nice mountain view, but it was marred by a musty odor and unclean linens.

Service

8.0

The staff was friendly and helpful during my stay, guiding me through check-in.

Location

6.0

Located on a beautiful hillside, it was a bit of a hike to the main strip. definitely not an easy walk.

Dining

5.0

No dining options were available directly on-site, but there are plenty of restaurants nearby.

Facilities

5.0

The basic facilities were present, but cleanliness and upkeep were lacking. particularly in the bathroom.

Richard

United States, December 2024

6.0/10

I had a mixed experience during my stay. The hotel has a beautiful location with stunning views. but the rooms left much to be desired. While there were some updates, I faced cleanliness issues and maintenance problems that detracted from my comfort. Overall, I enjoyed the unique charm of the place, but improvements are definitely needed.

Rooms

5.0

The room I stayed in had some charm with its quirky style, but it was not very clean. I found dirty floors and issues with the bathroom, including fluctuating water temperatures. The lack of a coffee maker and the absence of personnel at the front desk also made things challenging.

Service

5.0

The service was quite lacking. there was no one to help when I needed assistance, and contacting the hotel for issues was frustrating. I really wished there was better front desk support.

Location

7.0

The location is a highlight. nestled in the hills, it offers lovely views and a sense of seclusion, while still being close to Gatlinburg's main strip. However, returning up the steep hill after a long day was a bit of a workout.

Dining

5.0

Dining options were limited. I didn't find any immediate restaurants at the hotel, and since I needed to go down the hill, that was a bit of a hassle.

Facilities

6.0

The facilities seemed decent but needed maintenance. There were issues with parking due to construction nearby, and I couldn't get my room cleaned on one of the days. Still, the pool was nice and a good spot to relax.

Katie

United States, October 2024

7.0/10

I had an overall decent stay at the Chalet Inn. The location was fantastic, nestled in the woods with beautiful views, though my room had some issues. The staff was friendly and responsive, which added a nice touch to the experience.

Rooms

6.0

While the room was clean and updated, I did encounter some issues. The ceiling fan was a bit wobbly, and I struggled with the lack of warm water during my stay. Still, it was a cozy space overall.

Service

8.0

The service was one of the highlights. The staff was helpful, and I appreciated their responsiveness to my requests, especially during these times.

Location

9.0

The location is truly a gem. It's close enough to the action downtown, yet tucked away in the hills, making it peaceful and serene. I even spotted a bear a couple of times!

Dining

7.0

I didn't specifically dine on-site, but the offerings nearby were abundant. The local eateries were just a short drive away, making it easy to explore.

Facilities

6.0

The pool area was a nice escape. It wasn't crowded, allowing for relaxing afternoons. However, I experienced issues with the cleanliness and maintenance of my room.